* Nogada SA will monitor Access and Egress
* Patrolling the premises and identifying suspicious activity
* Register all arriving persons into arrival register, and liaise with
relevant party and announce the arrival of respective visitor
* Issue visitors ID tag to visitor and direct them to the relevant department, building and floor
* Sign in all deliveries and couriers and notify relevant offices in the arrival and delivery
* Inspections are to be conducted of all the common areas and
irregularities reported to complex ;management and Nogada SA control room
* Manage basement parking and the staff parking areas
* Take daily water and electrical meter readings
* Ensure that the perimeter fencing, electrical fencing and irrigation
systems are intact and fully operational
* Ensure that all safety equipment is in good condition and
accessible in the event of a crisis
* Ensure that parcels and documentation is dispatched to the
correct courier company and record the collection in the relevant
register
* Building a relationship with law enforcement officials such as
station commanders, CPF
* A bio-metric system will be placed on site whereby the security
officer will clock on and off duty
* The supervisor visits all the tenants on an hourly basis and signs
in the book provided to ensure that there are no issues
* The security guards will be issued a uniform
- As policy prescribed
- To appear neat and tidy at all times
- Issued with name tags which must be worn at all times
* Report all maintenance issues to our Control Room
* A monthly maintenance report will be submitted to the client
* Equipment is placed on site:
- Baton
- Handcuffs
- Panic button
- linked to armed reaction
- Pepper spray
- OB Book, Access Book, Fire Arm Registry, Access and Egress
- Two way Radios
- Base Station
* The sites are linked to our 24 hour Control Room whereby:
- The control room contacts the sites on an hourly basis
* If an incident occurs, Nogada SA will;
- Contact the relative authorities immediately
- Contact Nogada SA management/Nogada SA's Control Room,
who will in turn contact the manager immediately.
- The Operations manager will report immediately to site to
conduct a full investigation
- The incident report will be submitted to the client within 24
hours of the incident occurring
* A monthly/yearly statistics report is submitted to the manager
- Nogada SA monitor the reports and studies the trends of the
building site whereby changing the operations accordingly
* Training will be provided on site for all security staff
* All security officers are vetted by Psira
* The area managers visit the site on a daily basis
*All daily activities and incidents are documented and a weekly
meeting is held to discuss any issues pertaining to the site
* The Operations Manager meets the client on a weekly basis to
ensure that the client is satisfied with our service
* A site file is placed on site with the following:
- Attitude, Timekeeping, Cleanliness
- Equipment
- Site Procedures
- Reports